Shipping policy

Shipping Policy

Trading Name: Legacy Essence Website: legacyessence.co.uk 

Where We Ship We currently ship within the United Kingdom only.

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery Estimates

• Standard Delivery — 3-5 business days — £4.99
• Express Delivery — 1-2 business days — £6.99

Delivery times are estimates and may vary due to carrier delays or high demand periods.

Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.

Lost or Delayed Orders If your order has not arrived within 3 business days of your expected delivery date, please contact us at hello@legacyessence.co.uk and we will investigate with the carrier.

Damaged Items If your order arrives damaged, please contact us within 48 hours of delivery with photos and your order number. We will arrange a replacement or refund where appropriate.

Contact Us For any shipping enquiries, please reach out to us at: hello@legacyessence.co.uk